I will never purchase another print from:
I am not one to complain about vendors, but cavasprintfactory.com may be the worse vendor I've purchased canvas prints from. Initially I was impressed that I could choose pretty much any dimension print I wanted. Seeing that I love panoramic images, I ordered 10 different 8x24 canvas prints. On top of the sizing flexibility, they also offered a "pro" discount of additional 10%.
My order arrived quickly, however, more than half the prints should never have left their factory. 4 of the prints had ink spots; 1 was very loosely wrapped. I wish I would have taken pictures, but I was in a hurry to get the issue corrected. Clearly, canvasprintfactory.com has poor quality control and ships garbage items. But hey, they have a 30-day satisfaction guarantee! Oh wait, I have to pay return shipping on items that shouldn't have been shipped in the first place. I email their customer service complaining about their quality control. Do they offer to pay for the return shipping--of course not!! To their credit, the replacement order was error free (but it cost me an additional $28)
Stupidly, I go ahead and order more prints for the Manhattan Beach Hometown fair. However, I emailed them when placing my order requesting that they triple check the quality of my order; they insisted that my next order would be flawless.
Maybe I'm being nit-picky, but three of my prints had this issue upon unwrapping:
I'm guessing that these were damaged by friction during shipment due to poor packing & really cheap packing materials.
This scratch most likely occurred prior to shipping:
I didn't bother to return the prints because it wasn't worth the $21 that it was going to cost me in return shipping. Odds are the replacement order would have an additional damaged or flawed print. I did write an additional email stating that my prints were again unsatisfactory; their response was flippant & terse.
In the end, I guess going with the cheapest vendor isn't the cheapest in the long run.
I have two great prints from Canvaspop.com; and Costsco makes nearly as good a canvas print as Canvaspop.com.